Template has a draft, but not showing up. | Community
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A
Anonymous
February 6, 2013
Solved

Template has a draft, but not showing up.

  • February 6, 2013
  • 5 replies
  • 1906 views
I am trying to edit an existing email template, and it has the status of "Approved with Draft"

However the draft is not showing up in left hand menu (normally there is a pencil icon when there is a draft)

User-added image

It means when I try to edit and save I get the error "Not Allowed – Template already has a draft"

Any solutions to this poblem?

Thanks
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Best answer by Cecile_Maindron
and you don't happen to have somewhere else (on design studio) a file with exact same name? spooky...

5 replies

Cecile_Maindron
Cecile_Maindron
Level 10
February 6, 2013
have you refreshed your browser or your draft isn't open in another window?
A
Anonymous
February 6, 2013
Yep,

Tried logging in and out of Marketo. Tried using a different browser. The draft just isn't showing up in the right hand list.

I can edit the template, but can't save as it thinks another draft exists.
Cecile_Maindron
Cecile_MaindronAccepted solution
Level 10
February 6, 2013
and you don't happen to have somewhere else (on design studio) a file with exact same name? spooky...
A
Anonymous
February 6, 2013
Not that I can see.

But that gave me an idea, I renamed the template and now it's working as normal. Weird.

Thanks!
A
Anonymous
February 6, 2013
Sometimes this happens to me, too. I can't see the draft in the navigation tree, but if I click on the template folder so that the list of templates appears on the right, I can see and approve it there.
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