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A
Anonymous
July 15, 2013
Question

Tasks being sent as emails in SFDC by Marketo

  • July 15, 2013
  • 2 replies
  • 706 views
Hi,

We have seen when a lead is synced and Marketo user used for SFDC sync is the lead owner.
The lead owner by Marketo user has 25 tasks and then the lead owner changes to Sales Rep A, the Sales rep A gets all the 25 tasks in the email.
It is too much of noise in SFDC.
Does anyone has any idea to stop these emails go out anytime the lead owner changes?


Thanks

Rashmi
 
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2 replies

A
Anonymous
July 15, 2013
Hey Rashmi,

I am a little confused, is the email being sent from SFDC or Marketo? It sounds like it is on the SFDC side. If so, I would ask your SFDC administrator to either turn off those alerts or modify the "smart list" so that your reps aren't spammed every time this happens.
A
Anonymous
July 15, 2013
Hi,

Thanks for your response . The emails looks like coming from SFDC but the sender is the user that we used to sync with Marketo.Just curious,I know this is SFDC question, but where do we go and turn this off in SFDC?


Thanks

Rashmi
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