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A
Anonymous
January 8, 2013
Question

syncing with salesforce issues

  • January 8, 2013
  • 2 replies
  • 1135 views
Yesterday I changed the the salesforce password and then received the token and fixed all that in marketo so it could properly sync still.  Ever since then, all leads that fill out any form are syncing to salesforce, however; I have smart campaigns that tell marketo not to sync leads who fill out certain forms, like the unsubscribe one.  So marketo is not following these campaigns anymore and I can't figure out why. Please help! Thank you.
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2 replies

A
Anonymous
January 8, 2013
Hi lauren,

Have you modified your sync options under Admin>SalesForce so that Filled Out Form is not included?

I belive that if this enabled all of your form submissions will trigger a sync with SFDC.

Hope this helps,

Jared
A
Anonymous
January 8, 2013
Jared,

I think that worked! 

I unclicked that option and tested it on a form that should sync and one that shouldn't and it seems to have worked! 

Thanks! 
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