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Cecile_Maindron
Cecile_Maindron
Level 10
November 4, 2014
Question

Sync with SFDC and "not specified" fields

  • November 4, 2014
  • 3 replies
  • 893 views
Hello,

we have just migrated to SFDC and according to our op team, some fields have to be populated in order for sync to work properly. As a result, they are auto-filling some fields "with not specified" value. The issue that I'm now seeing is that when we use auto-fill, those values are showing up on our users' forms. Are you encountering same issue? How did you solve it?



Thanks.

Cécile @ Talend
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3 replies

Dory_Viscoglio
Dory_Viscoglio
Level 10
November 4, 2014
Hi Cecile, unfortunatetly the only solution I've found for this is to not pre-populate either those fields where 'not specified' is often found, or not pre-populate any fields for a period of time, until many of your known records have updated this information. 

If anyone has a better solution, I'd love to know about it!
Josh_Hill13
Josh_Hill13
Level 10
November 4, 2014
This is in the Admin > SFDC settings. I don't recommend doing this because people should meet the minimums for SFDC insertion.
Cecile_Maindron
Cecile_MaindronAuthor
Level 10
November 4, 2014
@ Josh: are you saying that Dory's recommendations are risky?
I thought that what she meant is not to use the pre-populated settings in MKTO form and so basically people have to filled out all fields displayed...
 
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