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A
Anonymous
May 15, 2014
Question

Sync using Custom Marketo Field

  • May 15, 2014
  • 8 replies
  • 1675 views
How do you sync using a custom formula field created in Marketo?  I have a field that calculates age and sets the value to 1 for the leads I want to pass to Salesforce.  In my sync, I'd like to reference that field to say sync  if "custom field name" = 1   However, I don't see the custom field in my filter settings.  Is there something special I need to do?

Thanks,
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8 replies

A
Anonymous
May 15, 2014
Are you using a trigger campaign with a data value change as the trigger and sync in the flow step?
A
Anonymous
May 15, 2014
Hi Grant!

I was trying to create a filter in the Smart List, but now I see where I can add the Change Data Value attribute in the Flow.  I've set it to say "Custom Field" , New Value = 1

Does this look right?


A
Anonymous
May 15, 2014
Cindy -

You will need to change your "Change Data Value" from a filter to a trigger if you want this flow to be executed in real time. The way that you have it set up would work, but you would have to set a reoccuring batch run....meaning you could (for example) run it at 5:00 p.m. every Monday if you didn't want it to be in real time.

Hope that helps.

Taylor
A
Anonymous
May 15, 2014
No you want to trigger based on the change in the value - you don't want to set it using this campaign.

in the Smart List, you should be able to find a Data Value Changed as the trigger, for the field "Calculate Age" and New Value (under constraints) of 1.

Smart List is your "If" statement - and Flow is your "then" statement.

Hope that makes sense.
A
Anonymous
May 15, 2014
And the Sync Lead to SFDC would have to be in the flow step like Grant mentioned.
A
Anonymous
May 15, 2014
Thank you Taylor and Grant!

Yes, it makes sense.  The only thing I don't like about the trigger campaign vs. the batch campaign is I can't see what's going to be pushed over or what gets pushed over.  The Batch allows you to see what is queued up for the day. Any thoughts on that?

Thanks again
A
Anonymous
May 15, 2014
Depending on how many leads you push over...you could set up an alert email that is sent to you with the lead details.

https://community.marketo.com/MarketoArticle?id=kA050000000LADCCA4

https://community.marketo.com/MarketoArticle?id=kA050000000LA3VCAW

This might help keep you in the loop....if you are pushing a lot of leads across then this might not be a good option.
A
Anonymous
May 15, 2014
The gains of automation usually outweight the costs of getting it occasionally wrong. But, it depends on your expectations. You could try the batch a couple of times, and then once you're confident it's working, set it up as a trigger.

Either way, you should set up reports that you can review retroactively.
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