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A
Anonymous
October 2, 2013
Question

Sync email sends back to SalesForce

  • October 2, 2013
  • 2 replies
  • 1245 views
Does anyone know how we can update the contact record in SalesFroce with a record of each email that has been sent via Marekto?
We want our support staff to view sent activity via SalesForce. 
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2 replies

A
Anonymous
October 2, 2013
Brian,

Within the Salesforce integration screen within the admin section you have the ability to turn on the "campaign integration," within this screen you can choose what Marketing Activities should sync down to salesforce.com, for example: Email Delivered, Email Opened etc.

Hope this helps!
    A
    Anonymous
    October 2, 2013
    Be careful, if you send a lot of emails to a lot of folks you can eat up your SFDC data easily.

    MSI (Marketo Sales Insight) is a great solution for this. AND you can see if they opened or clicked.

    -Sierra
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