Surveys
We are going to be surveying our customers when work is performed. I have looked at the surveymonkey integration, but I'm not sure it is worth the cost for what we want to do. Basically, we will be sending out about 40 survey emails each week. We will need to have some analysis, but I know we can just download the information and make the graphs, etc in excel on a monthly and ongoing basis.
Is there something I'm missing? Is there some feature of the paid surveys that would be worth the price (other than the time it takes to do the analysis when using marketo forms)?
I'm leaning towards using forms and doing the analysis myself. So if you have any insight about why the survey modules would be better I would LOVE to hear it!