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A
Anonymous
August 17, 2015
Question

Survey Monkey integration

  • August 17, 2015
  • 1 reply
  • 1810 views

I'm trying to trigger an email based on a response to a survey monkey question?  I'm able to create the smart list separate from the campaign, but can't seem to find a trigger to send the email.

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
August 17, 2015

There should be a Survey Monkey trigger or filter for this. It might only be a filter though.

Then it says SurveyMonkey > Constraint=Question/Answer

A
Anonymous
August 17, 2015

Thanks for the response Josh.  We have the survey monkey triggers/answer in place for the smart campaign.   We aren't seeing any eligible members, however we know there are 37 records that qualify based on our conditions.

Jenn_DiMaria2
Jenn_DiMaria2
Level 10
August 19, 2015

Hi Annette! Do you have a screen shot of the Smart Campaign you're sending? It should be something like:

SMART LIST:

Member of Smart List IS SurveyMonkey Answers (or whatever you named your Smart List that you've created separately from the campaign)

FLOW:

Send Email

You could also create an Email Program and pull in the Smart List, which has some better overview analytics.

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