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KARENBL
Level 5
April 4, 2016
Question

Survey Monkey Event trigger

  • April 4, 2016
  • 1 reply
  • 1992 views

I am building a test campaign, that when someone fills out a survey, it will trigger an email.  However, when I use the trigger "Survey Monkey Event" and put in the survey name, nothing happens when the survey is filled out.  I used the connector into Marketo as well for the survey.  Any help would be greatly appreciated.

~kblack

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1 reply

A
Anonymous
April 4, 2016

If you are testing, you may need to change the setting to run through the smart campaign every time.  There is a setting that says, run through once, run through once a day, or run through every time.  I suspect you have it set to run through once.

K
KARENBLAuthor
Level 5
April 6, 2016

It is set for run every time.  I did notice though, that when the trigger filter is added, it does not give me any choices to select from for survey name.  I have to copy/paste it from survey monkey.

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