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Brad_Shomer1
Level 1
February 28, 2020
Question

Suppressing Lists from a Program

  • February 28, 2020
  • 1 reply
  • 1189 views

Hello,

I have a program that I am setting up for email. I've imported three lists. List A contains my target audience. Lists B and C need to be suppressed from list A. I then created a smart list, D, within the program and set the filters to:

Member of List, person in A

Member of List, person not in B or C

 

This seems to get me the list I want to use. From the control panel on the program, I am attempting to select smart list D by selecting, "edit smart list" then selecting:

Member of Smart list, person in D

 

When I run D, I get zero records. How do I get my program to use smart list D? Any help you can provide is greatly appreciated.

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1 reply

Chris_Wilcox
Level 8
February 28, 2020

One thing in your logic that might be causing the issue is that I think your rules should be:

 

Is member of list A, Not in List B, AND not in List C. 

 

You have it as Member of A, Not in B OR C. That should be an "and" I believe.  Try that, see what records you get back.