Suggestions for applying a non-trigger token to an interesting moment | Community
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A
Anonymous
March 24, 2017
Question

Suggestions for applying a non-trigger token to an interesting moment

  • March 24, 2017
  • 2 replies
  • 1828 views

Hello

Is there a way to apply a non-trigger token to an interesting moment? I want to include the product interest with an interesting moment but I cannot figure out how to do it. All suggestions are welcome.

Regards,

Khalilah

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2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
March 24, 2017

{{lead.tokens}}, you mean?

Josh_Hill13
Josh_Hill13
Level 10
March 24, 2017

if you run a batch and want to add a {{trigger.TOKEN}} you generally cannot. But you can type anything you want in there along with any other token as Sanford suggests.

I also try to put IMs in Scoring triggers instead of separating.

Grégoire_Miche2
Grégoire_Miche2
Level 10
March 26, 2017

I tend to put IMs in the operational programs (webinars, events, gated content, ...) because I want to be able to use all types of tokens, not just the "{{trigger...}}" ones.

in the Operational programs, all {{my. and {{program. tokens are available.

-Greg

A
Anonymous
March 28, 2017

Thanks all. I will give it a try and see if it displays properly when I pass the info to NetCRM.

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