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A
Anonymous
May 29, 2015
Question

Submit button is not clickable

  • May 29, 2015
  • 2 replies
  • 1762 views

Hey Guys,

I designed the LP info.ricoh.ca/Healthcare-Webinar.html. But for some reason the CTA button which says "Yes, Sign Me Up!" is not clickable. I used a marketo template.

Any ideas of what can I do to figure out this issue? I'm not a web designer. Have no idea what went wrong. Its urgent as I need to have it ready by coming Monday morning.

Thanks,

Dru

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2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
May 29, 2015

I notice this is a Forms 1.0 form.  As that technology is out-of-date, I recommend you rebuild this form using Forms 2.0 and re-embed it in the page -- it's a simple form with little styling, so you should have a problem.

A
Anonymous
May 29, 2015

I've seen this happen when there is a layering issue - meaning that there is some element that is overlapping with the form in your landing page template. Go into the property sheet for the elements and make sure the form has a higher layer number than the other elements that may overlap with it.

SanfordWhiteman
SanfordWhiteman
Level 10
May 29, 2015

Great call, Kristen! I swore I wasn't going to look at any Forms 1.0 forms... but Ricoh Communications​ go to your CSS and change

#lpeCDiv_3422 {left:677px; top:549px; z-index:15; width:328px; height:305px; }

to

#lpeCDiv_3422 {left:677px; top:549px; z-index:25; width:328px; height:305px; }

and that'll fix it.

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