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A
Anonymous
November 14, 2013
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Stream Cadence

  • November 14, 2013
  • 2 replies
  • 1575 views
Is there any way to set the start of an engagement stream cadence by a trigger rather than having to wait for the next cast? i.e. If we have a stream running every week at 10am on Tuesdays and someone is added to the engagement program at 10:30am on that same day, do they have to wait until the following week to get the first email?
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If it was a welcome email or something that you wanted to go out right away, you could make a smart campaign to do this when they get added to the nurture, like in the flow say add to stream -- and send email --.

This does mean though that there's a chance of two emails in a row if they went through that smart campaign on Tuesday at 6am and then the cast goes out at 10am (unless you have communicaiton limits set).

2 replies

A
Anonymous
November 14, 2013
They will have to wait till the next cast (Tuesday in your case) to get the first nurture email.
A
Anonymous
Accepted solution
November 14, 2013
If it was a welcome email or something that you wanted to go out right away, you could make a smart campaign to do this when they get added to the nurture, like in the flow say add to stream -- and send email --.

This does mean though that there's a chance of two emails in a row if they went through that smart campaign on Tuesday at 6am and then the cast goes out at 10am (unless you have communicaiton limits set).
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