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A
Anonymous
August 4, 2013
Solved

Strange behavior with cancelled change to a smart list or smart campaign's comment

  • August 4, 2013
  • 2 replies
  • 1022 views
I noticed that when I make a change to the comments of a smart list or smart campaign and click Cancel, the changes are discarded (at least the ones that can be seen on the 1 line display under the name).  However, when I subsequently click the comment to edit it, the previously discarded changes appear in the comment.  Has anyone else experienced this behavior?  If so, I'll open a case with tech support.

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Best answer by
Hi Elliott,

No need to open up a ticket, I'll take this one from here.  It does look like a bug.

Thanks,
Cheryl

2 replies

A
Anonymous
Accepted solution
August 5, 2013
Hi Elliott,

No need to open up a ticket, I'll take this one from here.  It does look like a bug.

Thanks,
Cheryl
A
Anonymous
August 6, 2013
I also noticed that a similar strange thing happens when trying to add a comment to the approved Revenue Cycle Model.  If you try to save the comment, the Revenue Model name is highlighted with a red underline and when you hover the mouse pointer over it, the "Model cannot be changed as it is not a draft" error message is displayed.  If you have a draft open, you can edit and save the comment.  However if you edit and cancel the comment, the same behavior that I originally described  occurs.

I wouldn't think that you should have to have the revenue model in draft mode to be able to update the comment (or the title).
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