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January 15, 2013
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Strange behavior on Smart List exports to Excel - Columns changing order

  • January 15, 2013
  • 9 replies
  • 2256 views

Is anyone else seeing this:

When exporting a Smart Lists (Visible Columns, Comma Separated Values), I've been seeing the columns re-ordered alphabetically, beginning yesterday.

Before yesterday, the exported spreadsheet would always maintain the same order as my view in Marketo--for example, my default view is First Name in the first column, Last Name in the 2nd column, Job Title in the third, company name in the 4th, etc.  My exported spreadsheets were always displayed in the same order.

The last two days I've been exporting lists, and finding that the columns are now ordered alpahbetically:  Address, Address2, Annual Revenue, City, Company Name  etc. 

This appear to be only happening for newly created smart lists, or any smart lists for which I modified the filters. Any pre-existing smart list,continues to export in the same sequence as the Marketo view.  

Also, this doesn't seem to be happening on static lists.

Is there some setting that I'm missing?

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Best answer by
Hi everyone,

The fix has been deployed. Please let us know if you still see any issues.

Thanks!
Ei-Mang

9 replies

January 15, 2013
This should not be happening. I will look into this.
January 15, 2013
Just confirmed on my end what you're describing above Steve. Old lists export normally but any new/updated lists are exporting with columns automatically sorted A-Z.
January 15, 2013
Thanks!  I'm glad this is not just me making some silly setting error.  I look forward to a solution!
January 16, 2013
It is happening too at our company and just started within the last couple of days. I'm looking foward to a solution as well!
January 16, 2013
We have identifid a bug and we are in the process of fixing this.  I'm hoping it will be pushed Wednesday night.

Thanks,
Cheryl
January 16, 2013
Thanks for the update Cheryl, great to hear!
Accepted solution
January 18, 2013
Hi everyone,

The fix has been deployed. Please let us know if you still see any issues.

Thanks!
Ei-Mang

January 18, 2013
Just did a quick test and want to confirm that it appears to be working as normal!

Thanks!
October 4, 2013
This is happening to me now. Did the bug reappear?