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J
John_Kim
Level 2
January 4, 2017
Question

SSL in tracking pixel not working

  • January 4, 2017
  • 1 reply
  • 2312 views

We have implemented the SSL for tracking pixels but I am still seeing non-ssl tracking pixel links in the emails. Am I missing a configuration somewhere or is this a bug/issue?

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
January 4, 2017

Please move the question to Products​. "Community" is for questions about the Marketo Nation website itself, and yes, this is confusing.

The tracking pixel will still be embedded as even if your instance has an SSL cert. You use HSTS to force an SSL connection.

J
John_KimAuthor
Level 2
January 4, 2017

What if the client browser/email client does not support hsts?

SanfordWhiteman
SanfordWhiteman
Level 10
January 4, 2017

Then the connection will use plain text.

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