Level 2

Question

SSL certificate clarification

Forum|Forum|7 years ago
March 29, 2018
7 replies
9546 views

Could someone clarify this for me? Is it...you do not have to... or... you are not allowed to? Are we able to provide an SSL certificate to secure our Marketo landing pages outside of purchasing the Secured Domains for Landing Pages product?

Do I need to provide a TLS/SSL Certificate?

Marketo’s new Secured Domains for Landing Pages product available in December 2017, manages all aspects of procuring, managing and renewing a certificate and key for you. You do not have to provide a certificate. If you purchased a SSL for Landing Pages service prior to this date and provided a certificate, you will be updated to the new process at your next certificate renewal.

https://nation.marketo.com/docs/DOC-5612-overview-faq-secured-domains-for-landing-pages#jive_content_id_Do_I_need_to_provide_a_TLSSSL_Certificate

Marketo

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SanfordWhiteman

Level 10

My understanding is you are still allowed to provide your own cert by special agreement. It's discouraged but not prohibited.

Josh_Hill13

Level 10

We purchased our SSL certificates. Why would you not do this?

SanfordWhiteman

Level 10

Because the new setup is more self-sustaining, and the cert cost is included in the fee.

Erika_S

Level 2

Hi Lauren,

From my understanding you are still able to generate your ssl certification for your domains and then provide license key all on your own and have the platform team install certificate. They have been encouraging customers to add new service to contract as the process is much more automated with a turn around time of 72 hours max. Marketo handles the ssl cert and once its initiated it updates automatically.

Josh_Hill13

Level 10

Yes. They want everyone to move to Google Cloud/Cloudflare in 2019. There will be no self-managed Certs in 2019 or at your next renewal.

Lauren_WileyAuthor

Level 2

Update: I was told that even if we bought and managed our own SSL certificates, we would still have to purchase the Secured Domains for Landing Pages product. So we ended up purchasing just the SDLP and will have our certificates handled by Marketo...

Grégoire_Miche2

Level 10

Hi Lauren,

AFAIK, the new SDLP is replacing the previous solution when your certificates expire.

-Greg

K

Kerry_Langstaff

Level 2

Was anyone else notified of this new requirement? We just renewed our SSL certificate with DigiCert for two years and now Marketo is saying we must use their SSL or our pages will not load starting on 11/2/18.

SanfordWhiteman

Level 10

There was a notification, but I agree it was too... subtle.

AFAIK, the rule stands. Or you can remove SSL from Marketo itself and route through another CDN if you're feeling angry.

Amy_Goldfine

Level 9

We use Extended Validation so we had to provide our own certificate. We still had to purchase Secured Domains for Landing Pages (this was in July or August).

Amy GoldfineMarketo Champion & Adobe Community Advisor

A

Anonymous

Yes I confirm, we had to purchase the service of Marketo "Secured Domain for Landing Pages" to have secured landing pages even if we have a renewal of our SSL certificates for our website.