SPF Record

Forum|Forum|8 years ago
July 4, 2017
1 reply
2651 views

Hello,

I am setting up the IT protocols for Marketo.

I have successfully added the DKIM record and it is showing as verified.

There seems to be an issue with the SPF record:

Any ideas what the issue may be? I have followed the instructions and added the mktomail.com line:

v=spf1 include:spf.protection.outlook.com a:smtpout1.metawerx.net a:mktomail.com ip4:203.89.217.25 ip4:23.101.230.0 ip4:191.239.185.245 -all

Marketo

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

SanfordWhiteman

Level 10

If you're not paying for Marketo's branded sender add-on, you don't need to add anything to your SPF.

You incorrectly added an a: mechanism instead of include:, but again, you likely don't need to add anything and can easily break your record by including Marketo's. See my posts at blog.teknkl.com/tag/spf

A

Anonymous

Hello!

Thanks so much for your response, it is really appreciated.

We are launch pack customers and Marketo sent us the setup steps including IT protocol. I have been working through this list assuming all tasks are to be completed. It is frustrating that the SPF task isn't relevant to us and could have caused issues. I have now requested this be removed from SPF record.

For companies that have not paid for sender add-on does the SPF status always show 'pending configuration'?

Am I correct in thinking that the DKIM task is ok to leave as that is showing as verified in Marketo.

Kind regards,

SanfordWhiteman

Level 10

Your record is well under the DNS lookup limit (for now) so you can safely add include:mktomail.com if you want to pass the "pending configuration." You may want to remove it later for completeness and so it doesn't interfere with any later additions.

The DKIM is good... leave that alone.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded