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Level 2
February 11, 2022
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SPF configuration error

  • February 11, 2022
  • 1 reply
  • 1702 views

Hi all,

 

I am getting an SPF error: "The SPF record for cyera.io was configured incorrectly, or may be missing." Our domain is cyera.io. I checked with a third-party SPF checker and it looks like the "include: mktomail.com" language is in place.

 

Any thoughts on why we're getting the error?

Thx!

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Best answer by SanfordWhiteman

Your SPF record is broken because you can't have any mechanisms after the "all" mechanism.

 

However, bear in mind that including mktomail.com in your SPF record serves no purpose unless you have branded envelope sender on your instance. This is a paid add-on and requires specific setup. Without a branded sender your SPF record will never be used for Marketo emails, and you just run the risk of breaking the record for your non-Marketo sends.

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
February 11, 2022

Your SPF record is broken because you can't have any mechanisms after the "all" mechanism.

 

However, bear in mind that including mktomail.com in your SPF record serves no purpose unless you have branded envelope sender on your instance. This is a paid add-on and requires specific setup. Without a branded sender your SPF record will never be used for Marketo emails, and you just run the risk of breaking the record for your non-Marketo sends.