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June 24, 2015
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SPF Configuration Error

  • June 24, 2015
  • 2 replies
  • 3086 views

Why: SPF information for ArezzoSky.com is not configured correctly in the domain's DNS record

What to do now?

Contact your IT resource that maintains the DNS record for ArezzoSky.com. Ensure SPF is configured correctly, referring to Marketo documentation if needed.

Does Anyone know how to solve this error.

Regards,

Abhi

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Best answer by Casey_Grimes2

Hi Abhijit,

It looks like you have not correctly added Marketo to your SPF record. Currently, you have the following:

TXTarezzosky.com60 minv=spf1 a mx include:websitewelcome.com ~all

Which, to break this down, means you've allowed your website (the a listed), your normal email provider, and websitewelcome.com authority to send emails with the arezzosky.com domain—but not Marketo! Go into your Hostgator cPanel, and you should find something like "DNS Zone Editor." You'll want to edit the TXT record you see me mention above to be v=spf1 a mx include:websitewelcome.com include:mktomail.com ~all. In fact, while you're in there, you may want to fix your DKIM key for m1 (Marketo)—it's currently returning as invalid. :/

2 replies

Josh_Hill13
Level 10
June 24, 2015

Did you check your DNS record and the instructions?

You did not provide the SPF text you used.

Casey_Grimes2
Casey_Grimes2Accepted solution
Level 10
June 29, 2015

Hi Abhijit,

It looks like you have not correctly added Marketo to your SPF record. Currently, you have the following:

TXTarezzosky.com60 minv=spf1 a mx include:websitewelcome.com ~all

Which, to break this down, means you've allowed your website (the a listed), your normal email provider, and websitewelcome.com authority to send emails with the arezzosky.com domain—but not Marketo! Go into your Hostgator cPanel, and you should find something like "DNS Zone Editor." You'll want to edit the TXT record you see me mention above to be v=spf1 a mx include:websitewelcome.com include:mktomail.com ~all. In fact, while you're in there, you may want to fix your DKIM key for m1 (Marketo)—it's currently returning as invalid. :/

SanfordWhiteman
Level 10
June 29, 2015

(Of course, the SPF record for arezzosky.com is irrelevant for mail with an envelope sender @*.mktomail.com anyway...)