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A
Anonymous
December 15, 2014
Question

Some contacts in Dynamics arent syncing in Marketo...

  • December 15, 2014
  • 1 reply
  • 754 views
I have run a view in CRM for active contacts, and the same in Marketo and I have a difference. Not huge, but enough to question it.

It appears that contacts that arent being synced/appearing in Marketo are ones that are owned by specific people in CRM.

Does anyone know why this would happen or experienced this? Is it settings that are behind the scenes?
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1 reply

Josh_Hill13
Josh_Hill13
Level 10
December 15, 2014
Did the Sync allow you to sync all records? I'm not sure how it works in MSD, but in SFDC your sync user needs to be able to see everything. An alternative is a record was deleted in one system, but not in the other.
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