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Caryl_Mostacho
Level 4
September 3, 2014
Question

snippet text version

  • September 3, 2014
  • 1 reply
  • 814 views
Hello,

I'm creating dynamic signatures using Snippets. And I notice that when I preview or test send the text version of my html email that the text signature doesn't seem to populate blank. 

Has anyone else had this issue before?  I have filled in the text only section for the snippet. 

Caryl
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1 reply

September 3, 2014
And to confirm, all versions of that dynamic snippet have the text version too? You might also try doing a test send to yourself as a lead, rather than using the Send Test option, just to be sure. Failing that, I think you may want to reach out to support.