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A
Anonymous
August 19, 2016
Question

SMS in Smart Campaigns

  • August 19, 2016
  • 2 replies
  • 1217 views

Hello,

I'd like to use SMS in smart campaigns. I've read about Twilio and Informatica. From what I gathered, it's no problems to get the SMS sent. Is there a way that Marketo can see whether SMS has been opened, clicked, and then build a response accordingly via Smart Campaigns?  Interested to find out.

Thank you.

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2 replies

A
Anonymous
August 19, 2016

No, not out of the box.  You may be able to set up something via API

Josh_Hill13
Josh_Hill13
Level 10
August 19, 2016

You also  need to design and opt in/out process by Country. The regulations on SMS are pretty tight and it's easy to get in trouble.

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