Smartlist Filter issues! Leads not qualifying how I think they should... | Community
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A
Anonymous
June 16, 2016
Question

Smartlist Filter issues! Leads not qualifying how I think they should...

  • June 16, 2016
  • 1 reply
  • 1803 views

I am sending lead info into marketo via API from a single page checkout form.

I send a createOrUpdate ajax call each time they focusout of an input box, IF they have a valid email address entered AND they're clicked the "receive marketing emails" checkbox.

The default value of "isCustomer" is "false." This gets updated to "true" via ajax call when they complete an order.

I would like to set it up so that 2 hours after the lead is created, IF "isCustomer" is still false, an email is sent to them.

I setup a smartlist with the following filters:
- Lead is Created: Created Date: In Past Before: 2 Hours
- Is Customer: Is Customer: False

It's not working, and I'm not sure why.

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1 reply

Grégoire_Miche2
Grégoire_Miche2
Level 10
June 16, 2016

HI Graham,

What API are you using?

Greg

A
Anonymous
June 16, 2016

<REST API Endpoint URL>/rest/v1/leads.json
http://developers.marketo.com/documentation/rest/createupdate-leads/
But the leads are getting into my lead database with no problem.  It's qualifying for the smart list where the problem shows up.  If I use ONLY "isCustomer" filter, then everyone gets added to the smart list because every lead is created with "isCustomer" set to false. 




Grégoire_Miche2
Grégoire_Miche2
Level 10
June 16, 2016

Hi agin Graham,

And you are calling it from the client browser? If so, this is quite dangerous.

Now, if the lead showing the data value change on the "isCusgtomer" field? If yes, the smart list shoud be working, if no, the issue is in you API call.

-Greg

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