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Sid_Patil
Level 2
December 11, 2018
Question

Smartlist - Different count for same objective

  • December 11, 2018
  • 3 replies
  • 5367 views

Hello All,

Recently we ran email campaigns where we directed our customers to two of our webpages and now, we are trying to figure out everyone who may have visited those webpages.

For that, I created a smart list with the condition: Visited Webpage CONTAINS {name of the webpages}. It returned an abnormally low count (1k people) since we mailed almost 1 million people with CTAs to those webapage {contains so that it captures any UTM combination)

To investigate further, I created a smart list saying Click link on email {email names}, adding constraint Link contains {the link URL directing to those webpages}. This smartlist returned 40k people which seemed representative of the numbers I was expecting.

What might be the reason of this difference?

Thank you so much for reading this. Please reach out for any clarifications.

Best,

Sid

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3 replies

Adobe Employee
December 11, 2018

Hi Sid,

Just my thought - do those webpages contain the Marketo munchkin tracking code?

Thanks

Floyd

Sid_Patil
Sid_PatilAuthor
Level 2
December 11, 2018

When I run the smartlist Visited Webpage CONTAINS {name of the webpages} only, it does return 1k people. Doesn't that mean it does contain the Munchkin code?

Adobe Employee
December 11, 2018

Hi Sid,

My assumption here was if all the webpages you listed would contain the munchkin - just a check.

However, as Jay mentioned, it would be good to see your smart list filters. But yes even with email link scanners action, that is an extremely large disparity between the results.

Thanks

Floyd

Jay_Jiang
Level 10
December 11, 2018

You can't equate Clicked Link = Visit Webpage as link scanners will come into the picture.

Your high disparity might be caused by how you're setting the filter logic. Can you take a screen shot and paste here?

SanfordWhiteman
Level 10
December 11, 2018

You can't equate Clicked Link = Visit Webpage as link scanners will come into the picture.

Came here to say the same.

Sid_Patil
Sid_PatilAuthor
Level 2
December 19, 2018

Hello All,

Can you think of any other reasons for the aforementioned scenario (besides Link Scanners)?

As @Sanford Whiteman​ said, it skews all reports related to clicks, what are the best practices you follow while analyzing data/ click data?

Best Regards,

Sid