Smart Lists won't generate, creating a lag on all our email send campaigns | Community
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June 24, 2015
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Smart Lists won't generate, creating a lag on all our email send campaigns

  • June 24, 2015
  • 2 replies
  • 1699 views

Wondering if I am doing something wrong, pretty standard smart lists we use every Monday not generating this week and creating huge time delays on our email sends.

Anyone with similar pain this week? Any work around ideas?

THANK YOU!

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If these smart lists normally work for you and you haven't changed anything I'd definitely recommend reaching out to the support team! Sometimes filters for activities that happen frequently can slow down a smart list load time or referencing too many other smart lists, but if you use these regularly I'd definitely ask support. I was having issues yesterday with just general slowness in Marketo so there may be a larger issue as well. Hope everything is sorted out!

2 replies

Accepted solution
June 24, 2015

If these smart lists normally work for you and you haven't changed anything I'd definitely recommend reaching out to the support team! Sometimes filters for activities that happen frequently can slow down a smart list load time or referencing too many other smart lists, but if you use these regularly I'd definitely ask support. I was having issues yesterday with just general slowness in Marketo so there may be a larger issue as well. Hope everything is sorted out!

June 24, 2015

Thanks so much! If it doesn't clear up soon I think I will escalate it to our support contact!