Smart List Subscription - Cached issues | Community
Skip to main content
Jessica_Ruffalo
Level 4
September 13, 2016
Question

Smart List Subscription - Cached issues

  • September 13, 2016
  • 1 reply
  • 1707 views

I have a group of folks that I've set up for a subscription to a smart list.  However, when they receive the smart list, it's not cached or refreshed which then sends them outdated information.  Is there a way to fix this or set it up so that they will receive the most current list when the subscription push happens?

Thanks.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Jim_Thao7
Level 8
September 14, 2016

Smart Lists get cached when you export them.  You can read about it here: Export Leads to Excel from a List or Smart List - Marketo Docs - Product Docs 

You will need to go to each smart list and manually refresh them in order for them to step out of the cached mode.