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Anonymous
October 12, 2017
Question

Smart List send shows less contacts

  • October 12, 2017
  • 2 replies
  • 1283 views

I created a smart list for a new email program and it contained over 8000 contacts. After being sent the list seems to have diminished to about 1400 contacts.

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2 replies

Dan_Stevens_
Dan_Stevens_
Level 10
October 12, 2017

Where are you seeing these numbers?  Screenshots would be helpful - as well as the filters used in your smart list.

Devraj_Grewal
Devraj_Grewal
Level 10
October 12, 2017

William,

Assuming you have not modified the smart list after the send, my guess would be that you have a filter in the smart list that has now disqualified all but 1,400 of those original 8,000. Perhaps a certain value was changed after the email was sent.

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