Smart list report is not pulling data for filled out form | Community
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A
Anonymous
August 30, 2017
Question

Smart list report is not pulling data for filled out form

  • August 30, 2017
  • 2 replies
  • 3023 views

Hi,

I created a smart list report to pull data for people who filled in a form (used this as the filter). I tested it in staging, filled in the form but the report is empty. Does the program need to go live before the smart list starts capturing?

Please advise

Thanks!

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2 replies

Darrell_Alfons2
Darrell_Alfons2
Level 10
August 30, 2017

Hi Carmen,

If the form is approved then your smart list should work.

What does your filter look like? Is it just, Filled Out Form?

A
Anonymous
August 30, 2017

Hi Darrell,

Yes, the form is approved and there's only the Filled Out Form filter - I did a test via the landing page preview (wonder if this could be the reason?)

SanfordWhiteman
SanfordWhiteman
Level 10
August 30, 2017

Test using the approved LP.

Josh_Hill13
Josh_Hill13
Level 10
August 30, 2017

Can you describe more of what steps you took or screenshots? What is "Staging" in this situation?

Filled Out Form filter is your primary help here, but there could be reasons no one appears.

A
Anonymous
August 30, 2017

Hi Josh,

Ignore the 'staging' part, it's just a workspace I'm using

I have only the 'Filled Out Form' filter in the smart list and I tested the form via a landing page preview.

Veronica_Holme4
Veronica_Holme4
Level 9
August 30, 2017

Have to agree with Sanford - test using a live LP rather than the preview. The preview is designed more for testing display functions, not smart list functionality.

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