Smart list filter for leads who have reached weekly communication limit | Community
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Kelly_Schmid3
Kelly_Schmid3
Level 4
April 20, 2016
Question

Smart list filter for leads who have reached weekly communication limit

  • April 20, 2016
  • 1 reply
  • 1825 views

Hello! I'm trying to see how many leads didn't receive an email today because they have already reached their weekly communication limit. I tried "Was sent email" and "Not was delivered email" but that didn't give me the right people. Anybody have any experience with this?

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1 reply

A
Anonymous
April 20, 2016

Hi Kelly! There's not a filter per se, but if you have progression statuses setup to add people as a Member of the Email Send Program upon Email Send, you can go into the Send Campaign Results tab and filter to view all those who were "skipped" due to comms limits.

Brendan_Gallagh
Brendan_Gallagh
Level 2
February 8, 2017

Can you explain how you determine that Program step? As Kelly stated, it is hard to build a report that filters out who was skipped.

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