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A
Anonymous
February 21, 2013
Question

Smart List Error when loading

  • February 21, 2013
  • 2 replies
  • 1727 views
My Smartlist is in a loop when I try to access it.  The error message is:

"This Smartlist has been edited in another window.  Please refresh your browser and try again".  It keeps looping between this message and "loading" message.  

Also I get the following message:

"This report could not be loaded.  The details of this error have beeen sent automatically to Marketo. "

How can I recover my Smartlist?
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2 replies

A
Anonymous
February 21, 2013
Assuming your list criteria are valid, It might be that the list is timing out before it finishes.  

When I've had problems running a smart list, I've found that I can often  create a Static List coupled with a Smart Campagin to gather leads using the same critera..

1. Create a List.
2. Create a Smart Camapign
a Smart List--same criteria
b. Flow:  Add to list name created in step 1
c. Scheudle: Run once/Run Now.

It will probably take a while, but you should have less probem opening the static list than generating a smart list.



A
Anonymous
February 21, 2013
Hi Linda,
That is actually a bug with your Marketo instance. We had the same thing happen to us. You'll need to open a ticket with support.
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