Smart list "Clicks link on webpage" link not recognised | Community
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A
Anonymous
March 18, 2014
Solved

Smart list "Clicks link on webpage" link not recognised

  • March 18, 2014
  • 3 replies
  • 1410 views
I am trying to create a trigger based on the "clicks link on webpage" trigger in the smart campaign. However the link does not seem to be recognised? The web page is a marketo landing page and the link takes them to another marketo landing page.

Any ideas why it's not coming up?

Thanks,
Bec
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Best answer by

Hi Bec,
 

I think we had a similar issue. Try changing your trigger settings to 'contains' and not 'is'
Does that then work?
 

Thanks

Adele

3 replies

A
Anonymous
Accepted solution
March 18, 2014

Hi Bec,
 

I think we had a similar issue. Try changing your trigger settings to 'contains' and not 'is'
Does that then work?
 

Thanks

Adele

    A
    Anonymous
    March 18, 2014
    Amazing thanks Adele!
    A
    Anonymous
    March 20, 2014
    Unbelievable. Worked for me, too. But isn't that a bug?

    Actually, I was able to track the link to a Marketo hosted PDF. I wonder if this also works for an externally hosted file.

    EDIT: Yep, worked as well. Worked with both trigger and batch. So what you have to do is:

    1. Click link on landing page at least once 
    2. Use "contain" and not "is" in trigger or batch condition
    3. Remove "http://" from link
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