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March 7, 2013
Question

Smart Campaigns sending slowly

  • March 7, 2013
  • 11 replies
  • 2724 views
Is anyone else having issues with their smart campaigns taking a long time to send? We have a basic smart list with only 5000 campaign members and yet it took close to 3 hours for the campaign to send. In the past I've sent campaigns with much more complicated smart list and tens of thousands of members and it sent it a matter of minutes.

Does anyone have any ideas as to what may be causing this issue?

Thanks
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11 replies

March 11, 2013

Hi Natali,

You shouldn't be experiencing these issues, so please open a support ticket online. Sorry for the trouble and let me know if I can help in any way.

Best,
Liz