Smart Campaigns may not be activated with Warnings in the Smart List | Adobe Higher Education
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June 16, 2017
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Smart Campaigns may not be activated with Warnings in the Smart List

  • June 16, 2017
  • 3 respostas
  • 5960 Visualizações

I get this warning when I try to activate an email campaign. Anyone know how to fix it?

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Melhor resposta por SanfordWhiteman

Hi all, jumping on this thread since I'm having the same issue now. I get a not allowed message when I use this smart list. And then I can't see any warnings on the smart list itself. 

 

 

 

any idea what's causing this? 


One of the Programs in your list likely doesn’t exist.

3 Respostas

SanfordWhiteman
Level 10
June 16, 2017

You should see warnings (red squigglies) on the SL tab. Those need to be resolved.

June 16, 2017

I don't see red squiggles on that tab. I think it's not recognizing the Smart List for this campaign. I'm trying to schedule the campaign to run but can't pull my email up here

Grégoire_Miche2
Level 10
June 17, 2017

Hi Preeta,

This is not the smart list, this is the flow

Can you provide a screen shot of the smart list?

-Greg

SanfordWhiteman
Level 10
June 16, 2017

Is the asset approved?

June 16, 2017

Yes, the email is approved

June 16, 2017

But I get the error when I try to activate these campaigns

Sujatha_Vutla
Level 4
June 17, 2017

Hi

If in smartlist you selected the trigger or filter but you didn't gave the criteria there is a chance of getting such type of error message.