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Aubrey_Morgan
Aubrey_Morgan
Level 3
August 11, 2016
Solved

Smart CampaignCampaign Priorities

  • August 11, 2016
  • 4 replies
  • 5422 views

We've recently run into a few issues with our Marketo backlog, assuming due to a number of changes involving more "request campaign" flows. I remember Marketo used to have documentation on this, but it looks like the page isn't there anymore: http://community.marketo.com/apex/MarketoResource%3Fid%3DkA650000000GsQqCAK

Does anyone know where there is a list of Marketo's campaign priorities in the queue?

Thanks.

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Best answer by Edward_Unthank_

Here's the smart campaign priorities based on the first flow step. Those are all relative scores (in the Priority column), so the real numbers don't matter, just the relative order.

My understanding is that, when the priority numbers are equal, the timing of smart campaigns being fired determines the order they're executed.

Cheers,

Edward Unthank | Founder, Etumos

4 replies

Justin_Cooperm2
Justin_Cooperm2
Level 10
August 11, 2016

highest priority -> campaigns with either send email or send alert as first flow step in campaign

medium priority -> campaigns with request campaign as first flow step

lowest priority -> all other campaigns.

Josh_Hill13
Josh_Hill13
Level 10
August 12, 2016

What exactly is the problem? How many campaigns are running and what's the breakdown of each type? Support can run a quick table on this too.

A
AlokRa4
Level 10
August 12, 2016

@Aubrey Morgan

From what you have mentioned, looks like there are campaigns running in a daisy chain series. We have run into issues like these in the past, and I am not sure if MKTO support will be able to help you much. The best way is to break down your batch campaigns into smaller segments and run them during the night time and over the weekends. There is no way you can manually set the campaign priorities for campaigns.

Edward_Unthank_
Edward_Unthank_Accepted solution
Level 7
August 12, 2016

Here's the smart campaign priorities based on the first flow step. Those are all relative scores (in the Priority column), so the real numbers don't matter, just the relative order.

My understanding is that, when the priority numbers are equal, the timing of smart campaigns being fired determines the order they're executed.

Cheers,

Edward Unthank | Founder, Etumos

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