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Paul_Johnson
Level 4
December 21, 2016
Question

smart campaign trigger facebook ads

  • December 21, 2016
  • 1 reply
  • 2349 views

I just setup our Facebook Lead Ads launchpoint service. The leads ARE coming through however i'm not able to use the information in a smartcampaign as directed in the docs. See image below. The docs tell me once I enable Facebook ads, i can then use the triggers and filters in a smart campaign. Any reason they aren't showing up for me?

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1 reply

Josh_Hill13
Level 10
December 21, 2016

Is there  not a trigger that matches this filter?

Paul_Johnson
Level 4
December 21, 2016

correct. There is no filter matching this criteria at all

Josh_Hill13
Level 10
December 21, 2016

other than creating an Idea, you might use Lead is Created + this filter and achieve your result. However, if the lead already exists, it won't trigger that campaign.

You could also try using a Segmentation with that filter and then using the Segment Was Changed trigger. Uses a whole Segmentation though.

The other question is Do you really need to trigger something or could you run a regular batch to handle it? We've reduced triggers tremendously by asking this question.