Smart Campaign to Replace Blank Survey Responses with 'None' in Event Registration | Community
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Chaitanya_Janga
Chaitanya_Janga
Level 1
April 9, 2025
Question

Smart Campaign to Replace Blank Survey Responses with 'None' in Event Registration

  • April 9, 2025
  • 1 reply
  • 380 views

I've set up a campaign for a local event, including survey questions as per the stakeholder requirements.

 

However, we're facing an issue with the survey questions as these are not mandatory. When users leave these fields blank during registration, the old data is still being displayed in the survey question values.

 

I am currently working on a smart campaign to replace the old values with 'None' when the survey questions are left blank. Could you please suggest a solution to resolve this issue?

 

@sanfordwhiteman @darshil_shah1 @awmindtree 

1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
April 9, 2025

Hi, no need to tag specific people unless you know that person focuses on a given feature. Let’s keep questions open to the wider community!

 

If you want empty fields in the form to update the corresponding database value to empty, you need to pass the special string value NULL in the form. Can’t just leave it empty.

 

(This is the same in flow steps, by the way. Change Data Value to NULL is how you empty a field.)

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