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A
Anonymous
November 13, 2015
Duplicate

Smart Campaign Settings

  • November 13, 2015
  • 3 replies
  • 3556 views

It would be great to have more options in the smart campaigns to reject a smart campaign or email send, such as if segments. For example, if smart campaign audience includes X segment abort campaign. We are considering implementing lead spaces and partitions and here seems to be a feeling these are difficult to manage and implement. This could be a workaround alternative to implementing lead spaces and partitions.

3 replies

Abby_Ryan
Abby_Ryan
Level 2
November 13, 2015

What type of campaign would this be for? Can you simply exclude the segment in the "choice" statements of the flow steps and remove them there?

A
Anonymous
November 16, 2015

Hi Abby, yes that could and should be done, but the goal would be at the admin level to have another measure to prevent people from accidentally emailing parts of the database they shouldn't be emailing. Just trying to remove the human error as much as possible.

Justin_Cooperm2
Justin_Cooperm2
Level 10
November 16, 2015

Tim, what is the use case for this? It will help me evaluate this as a feature.

If you want a certain group of people in the database to never get emailed, why not mark them as a "marketing suspended"?

Justin_Cooperm2
Justin_Cooperm2
Level 10
November 13, 2015

I agree with Abby. Can you see if using choices in your flow steps will work for you? Let me know if you're looking for something else...

A
Anonymous
February 29, 2016

Hi Justin

The setting could definitely be done in the flow steps, but the goal would be to remove the human error by setting this as the admin level. Could be in the user or roles section where you can change the segmentations they are allowed to access.

Thanks

Tim

K
kh-lschutte
February 6, 2020
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