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A
Anonymous
June 15, 2017
Question

Smart Campaign Members help please!

  • June 15, 2017
  • 1 reply
  • 5985 views

Hi there

Hoping some one can help! I'm relatively new to Marketo and have been setting up a series of smart campaigns to retrospectively attribute lead source.

The smart campaign has been created with filters rather than triggers and the right people are qualifying. However, when I run the campaign I can see correct last run date, but the qualified people are not moving across as smart campaign members and flow steps are not being executed.

Any ideas what I might be missing?

Thanks!

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1 reply

Joey_Forcelli1
Joey_Forcelli1
Level 4
June 15, 2017

Hi Bronwyn,

You should move this post to the products discussion.

Have you looked in the results tab to try to diagnose?  If not, I would highly recommend doing so.  The results tab will outline which flow steps were successfully executed and also highlight if any were skipped.  You should be able to drill down and see why your leads did not go through the flow steps.

A
Anonymous
June 15, 2017

Thanks Joseph

Qualified leads have now updated to 0 and nothing in the results tab

Have moved discussion as per your suggestion.

Thanks, B

Joey_Forcelli1
Joey_Forcelli1
Level 4
June 15, 2017

Can leads flow through the campaign multiple times or is it set to only once?

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