Smart Campaign has 0 "qualified" members | Community
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Allison_Austin
Level 1
July 16, 2019
Question

Smart Campaign has 0 "qualified" members

  • July 16, 2019
  • 1 reply
  • 1699 views

I have set up multiple smart campaigns scheduled to send an email dependent upon an assigned "drop date". I have them added by smart list and the smart list quantity is accurate. However when I scheduled my single run, it says I have 0 qualified members and everyone is in the wait step for the second send. Any way to find out why everyone was "skipped" for flow step 1 and there are 0 "qualified" members?

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1 reply

Jason_Raisleger
Level 3
July 17, 2019

Hi Allison,

Go into the activity log for one of the leads who should have qualified and type in "skipped" in the search bar at the bottom. Double click on the record to the corresponding smart campaign and view the details