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September 26, 2014
Question

Smart Campaign

  • September 26, 2014
  • 4 replies
  • 1018 views
Hi to All, 
i created a smart campaign with an email and send it to a list of 3 members. but result tab is only showing Send and Deliverd Activities, why open and click activities are not showing? please help. 
Thanks.
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4 replies

Level 10
September 26, 2014
Probably because the members of your smart list have not yet opened or clicked in the email. Try sending out an email to yourself and test if it still happens. Normaly, it should show up activities in activity type.
September 26, 2014
I send it to our internal UAT team and we all have opened and clicked in the email
Level 10
September 26, 2014
It should be coming up then. I would recommend to reach out to support.
Josh_Hill13
Level 10
September 26, 2014
Try refreshing the report.