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A
Anonymous
June 16, 2014
Question

Slow video load times?

  • June 16, 2014
  • 5 replies
  • 2252 views
Does anyone else have trouble loading videos from Marketo University? For me, the videos load eventually, but waiting 3-5 minutes for each video is pretty annoying. 
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    5 replies

    A
    Anonymous
    June 16, 2014
    It's loading fast for me. Have a sample link? Also, where are you located? Might it be a network latency issue?
    A
    Anonymous
    June 16, 2014
    I'm in Delafield, WI (South-West Wisconsin). We've actually been running a ton of network tests here recently. We had our network updated to a fiber connection a few weeks ago. Just about every other site loads quickly. I'm only having issues with Marketo Training videos, which is why I thought maybe it was a Marketo end thing. 
    A
    Anonymous
    June 16, 2014
    We'll keep an eye on it. Also, if anyone else reading this is having issues please do reply back. That'll help us figure out which side it is on.
    Philip_Tieu
    Philip_Tieu
    Level 5
    August 6, 2015

    Hi Mike,

    I know it's been months since you've posted this, but we did migrate to a new host and management system for all of our content. Has the load times been improved for you?

    A
    Anonymous
    September 21, 2015

    Hey

    I just started trying to watch a Marketo tutorial, and, basically, I can't because the video keeps pausing. Marketo is the only site I have this problem on.

    Philip_Tieu
    Philip_Tieu
    Level 5
    September 21, 2015

    Hi Daniel,

    Could you tell me the title of the tutorial? I can look it up to see what the issue could be.

    Thanks,

    Philip

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