SL - Multiple Value Chooser - suggestions constrained to enumerated list | Community
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mktoMacaque
Level 2
September 13, 2023
Solved

SL - Multiple Value Chooser - suggestions constrained to enumerated list

  • September 13, 2023
  • 2 replies
  • 2630 views

Hi all,
where can I set some constraints up? - so that for a particular field the values suggested are a pre-set list.

A person would still be able to manually type in some other value, but it would be impossible to use the Multiple Value Chooser to get those 'unpreapproved' values..
Many thanks in advance

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Best answer by Steven_Vanderb3

It's been a much needed feature in Marketo Engage but it's still not available. Smart List filters and Flow cards will accept any value and the drop downs can't be defined.

2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
September 13, 2023

What you’ve described isn’t possible. Can you step back and explain the exact use case?

M
mktoMacaqueAuthor
Level 2
September 13, 2023

Sure, though I'm not sure what was the intended use case behind this, what I have is:

a field state, when I go to fill it in it just suggests me the standard 2-letter-abbreviations;
when I go to Multiple Value Chooser, all I can add is the 50 abbreviations;

now, the records in our db have sometimes different values there, territories, DC, etc. - I can just type them in and the smartlist does just fine selecting them;

this is what I mean by the suggested values being pre-set

(as opposed to what normally happens, where they are being populated based off of the actual values in the db - this is what I believe you were referring to, right?)
Where do you set this up though? I really need to be able to modify this pre-set

Many thanks

Darshil_Shah1
Community Advisor and Adobe Champion
Darshil_Shah1Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 13, 2023

It sounds like this field is either a CRM custom field or is a Marketo field mapped with a CRM field that has the picklist values set. If you want to add more values to this field, you can add those in the CRM field, and those shall sync to Marketo as well. Also, in general, such fields require a proper normalization setup, especially if you input sources writing non-standard values to it. As a best practice, you should also identify and fix these input sources writing non standard values. Keep in mind you can put ANY value in the Marketo filter or Change Data Value, though people with non standard values would run into sync errors while syncing with the CRM. 

    Steven_Vanderb3
    Adobe Employee
    Steven_Vanderb3Adobe EmployeeAccepted solution
    Adobe Employee
    September 18, 2023

    It's been a much needed feature in Marketo Engage but it's still not available. Smart List filters and Flow cards will accept any value and the drop downs can't be defined.

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