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A
Anonymous
August 26, 2015
Question

Single Sign-On (SSO) Questions

  • August 26, 2015
  • 1 reply
  • 5154 views

I have been scouring the docs and community and think I know the answers to these questions, but could use some verification:

1) Am I understanding this correctly.... if you have both a production and sandbox instance of Marketo, Assuming you setup SSO on both production and sandbox, SSO will only allow the user login to the instance where the email address in the authentication directory and the email of the user in the Marketo instance match.

2) Am I correct in understanding that a user can still login to Marketo directly without going through SSO (assuming of course that the user has a valid Marketo account).

Thanks,

Sheilia

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
August 26, 2015

Hi Sheila,

This all makes sense to me, however, Marketo should confirm that as I did not see anything specific to these questions in the docs.

A
Anonymous
August 26, 2015

Thanks Josh. I couldn't find anything in the docs or in the community either. That's why I posted. Hope you are doing well!

A
Anonymous
November 13, 2015

Hi Sheila,

Below are answer to you questions  -

1. Yes you are understanding is right. The username (email address) should match.

2. All users with 'Admin Role' can bypass SSO. Which means those users can also login to Marketo directly.

MJ

Product Management

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