"Simulated Live" Integration with Marketo | Community
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Adobe Employee
June 21, 2017
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"Simulated Live" Integration with Marketo

  • June 21, 2017
  • 16 replies
  • 17284 views

As customers utilize newer features within GTW, the use case for this feature will grow and it would ideal for the integration with Marketo to support this.

16 replies

Beverly_Chang
Level 1
October 10, 2019

We were trying to run a simulated webinar but had to re-think setup because the API integration is not compatible w/ the simulated live. I spoke to a support rep earlier this week, and they said that this is still on their roadmap but the acutal implementation/live date is TBD. I really hope they prioritize this soon!

Alex_Venus
Level 2
October 14, 2019
Seikichi_Kuma
Level 1
October 25, 2019

Hi Alex - were you able to get this to work? We're getting a 200 response code for the webhook call but registrants are not showing up in GTW. Would love to hear if you had any success with it.

Kate_Goldsmith
Level 2
October 25, 2019

We use the webhook detailed on this link as a workaround for updating registrants on GTW in real-time and it works fine for us! 

February 6, 2020
No text available
Scott_Strand
Level 2
February 28, 2020

Integration is not able to see a webinar that has been set up as a "Simulated Live" record type in GoToWebinar. 

This is important because we want to scale our webinar program by reusing resources - a webinar would be run, recorded and then scheduled in advance using Simulated Live - a huge time saver for Marketing teams. It also allows us to reuse the webinar resource in multiple time zones without local Marketing teams needing to be there to set up/run/monitor/end the webinar...this has been talked about within the community since 2017, and it is shocking we don't have this enhancement available yet.

The automation would make the integration so much more valuable and we could scale our program so much. Please consider adding this!!

Michael_Florin-2
Level 10
April 24, 2020

Here's what I got back from our success manager regarding Marketo switching to GTW's V2 API, which is out there for ages but not used by the Marketo adapter:

"Right now we don’t have plans to upgrade to the V2 API. I think it would make more sense to look at this closer towards the end of the year and seeing if it can make the 2021 roadmap."

Cathy_Danahy
Level 2
May 26, 2020

Did I miss something here?  GTW updated their App to V2.  Marketo LaunchPoint still has the OLD APP.  As a user, my expectation is that ONLY Marketo Approved current Vendor Apps would be in the LaunchPoint Library.  So if a Vendor updates their App, wouldn't Marketo automatically have the most recent version always available?  After all this is now 2020!

 

 

Level 1
February 10, 2025

Seems like a simple fix to help many many people.  The GoTo team is more than willing to get together with the Marketo team to make this upgrade happen.  Please update the API!