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July 5, 2013
Question

Simple Thank you Email to Customers

  • July 5, 2013
  • 2 replies
  • 836 views
I am new to Marketo and need to create a simple thank you email to send to our customers. Does anyone have any ideas on the best tempalte to use and what commands am I using under the Campaign Logic fodler to enable this email to reach out customers?
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2 replies

July 5, 2013
So, I'd start by making a a new email and picking whatever standard template your company uses. Hopefully it is mostly blank, possibly with your logo.

For the Smart List in the Smart Campaign, you'll need a way to find all existing customers. Is there a field in Salesforce that shows that? It will depend on how your company runs things.

Then the flow step should be a basic Send Email.

This article might help: http://community.marketo.com/MarketoArticle?id=kA050000000L7bf&src=univ
July 8, 2013
You might also want to try using the Import Program tool. There's a standard email template program that you can import from the library and just modify.

http://community.marketo.com/MarketoArticle?id=kA050000000L7xvCAC