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Kamaljeet_Kaur1
Kamaljeet_Kaur1
Level 3
August 2, 2017
Question

Showing Error after ABM CSV is uploaded

  • August 2, 2017
  • 1 reply
  • 1233 views

I am trying to upload the CSV file with company accounts for ABM targeting. Once I am done with the uploading, it show the status as "Uploading Error" and "Edit and Delete" are disabled. I tried adding the account lists thrice and every time I am getting the same error while there are some other account lists which were created few days back. Those are shown as Active and there was no such error generated.

It does not display what kind of upload error it is. Can somebody help knowing the reason

Thanks in Advance

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1 reply

Dan_Stevens_
Dan_Stevens_
Level 10
August 2, 2017

We've been experiencing similar list import issues in our instance.  Just be careful on repeating the process in a short timeframe.  Rather than de-dupe against existing leads/accounts, Marketo will create duplicates from each additional list-import try (if done within a few minutes apart).  We learned the hard way after receiving these types of errors.  We had a minor cleanup effort on our hands afterwards.

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