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A
Anonymous
August 7, 2014
Question

Should a personalized URL pre-fill a form?

  • August 7, 2014
  • 7 replies
  • 1876 views
I'm testing a landing page using personalized URLS and was expecting that in the case that a user who did not have a cookie on their browser visited a personalized URL, the form would be prefilled with their details. However, that does not appear to be happening. Wondering if I've done something wrong or if I've just miss-understood this functionality?

So to clarify, I was expecting that if I visited, this URL for example: http://info.vmob.co/six-degrees-of-kevin-beacon/BAX69K8 on a browser that had not previously been cookied with any user information for our site/marketo, I would see the form pre-filled with the lead data from our database associated with that UID.

However, I see just a blank form on an un-cookied browser and on a browser that has previously been cookied, I see the form prefilled with the data of the lead that has been cookied, not the lead that the personalised URL relates to. (So I know the prefill is working on the form in general)

Anyone have any insight on this? Is this how it's supposed to work? Or am I doing something wrong?

Thanks,
Kai
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7 replies

V
Veritext_New_Yo
Level 1
August 8, 2014
deleted
A
Anonymous
August 8, 2014

Hi Kai,

If you refresh the page after first arriving there with the PURL, does it prefill?
 

Thanks,

Grant

A
Anonymous
August 8, 2014
Hi Grant, no it doesn't - have tried refreshing the page several times and still shows blank fields.

I've also tried this with the default landing page template to check that it wasn't something we had in our template causing any issues and still getting the same thing (nothing) happening: http://info.vmob.co/Test-landing-page/D35HRVV

A
Anonymous
September 5, 2014
I have the same question/problem.
A
Anonymous
September 7, 2014
I've since had a conversation with support regarding this and it is the intended function that the pURL would fill the form, however, it's not yet doing this and unknown as to when it will be updated to work as expected.

I've got one of our guys here working on a Javascript solution that could use the SFDC ID to look up the lead details via the API using a PHP script sitting on another server. It's not ideal because it's a bit laggy, but if we get it working to a satisfactory level, I'll post it here.
A
Anonymous
March 25, 2015
I have the same question/problem.
A
Anonymous
April 23, 2015
I have the same issue/problem Is a solution in the works?
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