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November 11, 2015
Question

SFDC Workflow to update Sync To Marketo SFDC checkbox

  • November 11, 2015
  • 1 reply
  • 2293 views

We have an enormous SFDC database. We don't want to pay for an enormous Marketo database so we have a SFDC field for "Sync to Marketo." Marketo sync is blocked until this checkbox is checked.

Now, I want to create a SFDC workflow so that as soon as a lead/contact is added to a SFDC campaign, that the checkbox gets checked. Any advice?

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1 reply

Grégoire_Miche2
Level 10
November 11, 2015

Hi Amy Laroway,

In SFDC, that will not be possible, as a workflow on campaign member will not be able to update the lead or the contact.

You may want to consider 3 alternatives :

  1. in SFDC, create a trigger. This needs some development skills, but if done properly, will work very well. It's not an overly complex development though.
  2. In SFDC use a new feature called Process Builder, to update a lead or contact from the creation of a campaign member, though an autolaunched flow. You may hit a limit, though, in case many leads or contacts are added simultaneously.

Unfortunately, you cannot do this in Marketo, because the lead, when added to a SFDC campaign will be pushed to SFDC and immediately will "disappear" from Marketo's view.

-Greg

November 11, 2015

Yes I want to do it on the salesforce side first so those records will be visible to Marketo.

Amy M. Laroway

Marketing Manager, Infrastructure

Direct: 770.299.9099

Mobile: 404.406.4537

Email: alaroway@relus.com<mailto:alaroway@relus.com>

http://relus.com

Sent from my iPhone -- Please excuse typos and brevity.

Grégoire_Miche2
Level 10
November 11, 2015

Hi again Amy,

So the 2 ways I wrote would work.

-Greg