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December 11, 2014
Question

SFDC Task Type Not A Field Picklist in MKTO?

  • December 11, 2014
  • 1 reply
  • 715 views
Hello,

After talking to MKTO support, I was informed that MKTO doesn't have access to the SFDC Task Type field picklist because it doesn't exist on a lead record. Has anybody else come across this problem on not being able to distinguish task types in MKTO?

I know the default task type is email when you create a SFDC task in MTKO, but I'd like to be able to use others and filter by others in MKTO Flow Steps.

Any feedback would be great. Thanks!

All the best,
Andrew
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1 reply

Adam_Vavrek1
Level 8
December 11, 2014
I have come across it a couple of times but haven't figured out a work-around except to include the Task type in the Subject line of the Task. You might be able to create a Workflow rule based on unique values in the Subject line but I'm not sure.